ZyGa Services
At ZyGa Solutions, we focus on delivering customized BPO services that address the specific needs of your organization. Our suite of services is crafted to optimize workflows, minimize administrative challenges, enhance patient care outcomes and reduce overhead costs. As a top-tier healthcare BPO provider, we offer a full range of healthcare business process outsourcing solutions.
Intake & referral management
- Patient Intake Co-ordination
- Referral Processing & Management
- Patient Communication & Support
QA & Coding
- Quality & Compliance Audits
- PCR Reviews & Approvals
- Medical Coding for Claims Processing
Claims management
- Claims Processing & Submission
- Claims Adjudication Support
- Denial Management & Appeals
Call center
- Appointment Scheduling & Management
- Inquiries and Information Support
- On-Call Triage Support
Orders management
- Physician Order: Entry and Processing
- Physician Order: Tracking & Follow up
- Supplies Order Management
Personal Assistant Services
- Personal Assistant Services
- World-Class Customer Support
- Sales and Marketing Support
Insurance Authorization management
- Authorization Verification
- Authorization Request Management
- Denial Management and Appeals
Therapy Utilization Management
- Authorization & Frequency Approvals
- 3rd party Care-coordination
- Therapy Utilization Monitoring
Insurance eligibility & benefits verification
- Real time Eligibility Verification
- Detailed Benefits Verification
- Patient Financial Counseling